Legal Notes
Company details and legal information about this website.
Last updated: 24 January 2026Legal Notes
Pursuant to Articles 7 and 8 of Italian Legislative Decree No. 70/2003 and in accordance with European legislation on electronic commerce, the following information is provided regarding the owner of the website and of the business.
Last updated: 24 January 2026
1. Owner Information
Moon Bike S.r.l.
Company name: Moon Bike S.r.l.
Legal form: Limited liability company (S.r.l.)
Registered Office
Via Simone Martini, 59
80128 Napoli (NA)
Italy
Operational Headquarters and Showroom
Via Europa, 27
80040 Cercola (Napoli)
Italy
2. Tax Details and Registration
| VAT number (Partita IVA) | 10824941214 |
| Tax code (Codice Fiscale) | 10824941214 |
| Legal form | Limited liability company (S.r.l.) |
| ATECO code | 45.40.21 – Wholesale and retail trade of parts and accessories for motorcycles and mopeds |
| Business status | Active |
| Companies Register | Naples Chamber of Commerce |
| REA number | Available on request — info@moonbikesrl.it |
| Share capital | Available on request — info@moonbikesrl.it |
For official company information, an up-to-date company register extract (visura camerale) may be requested from the Naples Chamber of Commerce.
3. Legal Representative and Person in Charge
Legal Representative
Name: Emanuele Anastasio
Role: Sole Director (Amministratore Unico)
Email: info@moonbikesrl.it
Company Contacts
Website: moonbikesrl.it
PEC: Available on request
Phone: Available on request
4. Business Activity
Moon Bike S.r.l. carries out wholesale and retail trade of parts and accessories for motorcycles and mopeds, both through its physical shop and through the following online sales channels:
Website
moonbikesrl.it
Marketplaces
eBay · Amazon · TikTok Shop
Social Commerce
Instagram · Facebook · WhatsApp
Physical Shop
Via Europa 27, Cercola (NA)
5. General Terms and Conditions of Sale
All orders placed on the moonbikesrl.it website are subject to these general terms and conditions of sale. By proceeding with the purchase, the customer declares that they have read and accepted these terms.
- Prices shown include VAT unless otherwise stated
- Product availability is updated in real time but is subject to change
- The sales contract is concluded upon the order confirmation sent by email
- Moon Bike S.r.l. reserves the right to cancel orders in the event of pricing or availability errors
- Specific terms apply to business customers (B2B) and can be consulted at moonbikesrl.info
6. Shipping and Delivery
Shipments are made via qualified express couriers. The times indicated are transit times, expressed in working days: they are to be understood as indicative and do not constitute a contractual obligation. During the busiest periods, such as public holidays and holiday seasons, they may increase due to the couriers' workload.
| Destination | Transit Times | Notes |
|---|---|---|
| Mainland Italy | 1-2 working days (Standard and Express) | Sicily and Sardinia 2-4 (Standard and Express), minor islands 5-7, remote areas 3-5 working days |
| European Union | 2-5 working days (Standard) / 1-3 working days (DHL Express) | Times vary depending on the country of destination |
| Rest of the world | 4-8 working days (Standard) / 3-5 working days (DHL Express) | Times may increase due to customs checks. Duties, import VAT and customs clearance charges are borne by the buyer: without payment the parcel is not delivered and is returned to the sender |
| Collection on site | Available | Via Europa 27, Cercola (NA) — by appointment |
7. Right of Withdrawal
Pursuant to Italian Legislative Decree No. 206/2005 (Consumer Code), the consumer has the right to withdraw from the contract within 14 days of receipt of the goods, without having to give any reason.
How to exercise the right of withdrawal:
- Send written notice to info@moonbikesrl.it within 14 days of delivery
- Return the product intact, in its original packaging, within 14 days of the notice
- Return costs are borne by the consumer unless otherwise agreed
- The refund will be made within 10 working days of approval of the return, using the same payment method
The right of withdrawal does not apply to personalised products, perishable products, or products sealed for hygiene reasons once opened.
8. Warranties and Conformity
Legal Guarantee
24 months for private consumers pursuant to Art. 128 et seq. of Italian Legislative Decree No. 206/2005 (Consumer Code)
Covers lack of conformity existing at the time of delivery
Commercial Guarantee
Depends on the manufacturer — ranges from 12 to 24 months
Please refer to the documentation supplied with the product
The guarantee does not cover damage caused by improper use, normal wear and tear, unauthorised modifications or accidents.
9. Payment Methods
Moon Bike S.r.l. accepts the following payment methods for online purchases:
Credit/Debit Cards
Visa, Mastercard, American Express
PayPal
Secure payment via PayPal
Klarna
Pay in 3 interest-free instalments
Cash on Delivery
Payment on delivery (Italy only), surcharge of 1% of the amount, minimum €3.00
All payments are processed securely. Moon Bike S.r.l. does not store payment card data.
10. Privacy and Data Processing
Moon Bike S.r.l. processes customers' personal data in compliance with EU Regulation 2016/679 (GDPR) and Italian Legislative Decree No. 196/2003 (Privacy Code), as amended by Legislative Decree No. 101/2018.
Our full privacy policy is available on the Privacy Policy page of the website.
The data collected are used for:
- Management of orders and shipments
- Communications relating to the order placed
- Fulfilment of legal and tax obligations
- Sending of commercial communications (only with prior consent)
11. Intellectual Property
All content on the moonbikesrl.it website, including texts, images, logos, graphics, videos and source code, is the property of Moon Bike S.r.l. or of the respective owners and is protected by copyright law.
The reproduction, distribution, modification or commercial use of any content without the prior written authorisation of Moon Bike S.r.l. is prohibited.
The trademarks of the products in the catalogue belong to their respective manufacturers. Moon Bike S.r.l. is an authorised reseller and claims no ownership rights over the aforementioned trademarks.
12. Liability and Limitations
Moon Bike S.r.l. shall not be liable for:
- Indirect, incidental or consequential damage arising from the use of the products purchased
- Interruptions or malfunctions of the website due to technical causes or force majeure
- Delivery delays caused by third parties (couriers, customs, etc.)
- Content of third-party websites accessible via links on the website
The maximum liability of Moon Bike S.r.l. shall in any case be limited to the value of the order placed, except in cases of wilful misconduct or gross negligence.
13. Governing Law and Competent Court
Governing Law
This contract is governed by Italian law. For consumers, the provisions of the Consumer Code (Italian Legislative Decree No. 206/2005) apply.
Competent Court
For disputes with consumers, the competent court is that of the consumer's place of residence or domicile. For B2B relationships, the Court of Naples has exclusive jurisdiction.
Alternative dispute resolution (ODR): EU consumers may use the European Commission's ODR platform: ec.europa.eu/consumers/odr
14. Changes to These Legal Notes
Moon Bike S.r.l. reserves the right to modify these legal notes at any time, without notice. Changes take effect from the moment they are published on the website.
We recommend that you consult this page periodically to stay up to date. Continued use of the website after the publication of changes constitutes acceptance of them.
15. Contact
For any questions, complaints or requests for information relating to these legal notes, you can contact us through the following channels:
Registered Office
Via Simone Martini 59
80128 Napoli (NA)
Operational Headquarters
Via Europa 27
80040 Cercola (NA)
Didn't find the answer?
Write to us with the make, model and year of your vehicle: we'll reply personally, from the Cercola store.